Terms & Conditions

1. About Us

This website is operated by GOSALES LTD, registered in England and Wales. Our registered office is at Office 20074, 182-184 High Street North, East Ham, London, E6 2JA. Contact: info@gosales.shop.

By accessing or using gosales.shop, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Products & Pricing

• All prices are displayed in pounds sterling (GBP) and include VAT where applicable.
• We reserve the right to change prices at any time without notice.
• Product images are for illustrative purposes. Colours may vary slightly due to screen settings.
• We do not guarantee that products will always be available.
• All products sold are authentic and sourced from verified suppliers.

3. Placing an Order

• You must be 18 years of age or older to place an order.
• By placing an order, you are making an offer to purchase the selected products.
• We reserve the right to refuse or cancel any order at any time.
• Order confirmation emails do not constitute acceptance — acceptance occurs when your order is dispatched.
• Guest checkout is used — no account is created. Provide an accurate email address to receive order updates.

4. Payment

We accept payment by credit/debit card (via Stripe), PayPal, bank transfer, and cryptocurrency. Full payment is required before dispatch. For bank transfer and cryptocurrency payments, orders are held for 24 hours pending confirmation.

We reserve the right to cancel orders if payment is not received within the holding period.

5. Returns & Refunds

Our returns policy forms part of these Terms and Conditions. Please review our Returns & Refund Policy carefully before purchasing. In summary:

• Direct website purchases: All sales are final. No returns or exchanges.
• Etsy/eBay purchases: Returns accepted within 3 days of delivery.

6. Intellectual Property

All content on this website including text, images, graphics, logos, and software is the property of GOSALES LTD or its content suppliers and is protected by UK and international copyright law. You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, GOSALES LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the value of your most recent order.

8. Privacy & Data

Your use of this website is also governed by our Privacy Policy. We handle all personal data in accordance with UK GDPR.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance.